Communication between physicians, patients reduces problems during procedures

November 20, 2018 - 3:00 am

KYW’s Medical Reports are sponsored by Independence Blue Cross. 

By Dr. Brian McDonough, Medical Editor

PHILADELPHIA (KYW Newsradio) — It would seem that a study would not be necessary to find this out, but according to a new report, when physicians communicate with patients and discuss procedures with them, there is a reduced chance of problems occurring during the procedure or test. 

However, according to the study. which is from the Baylor College of Medicine in Houston, patients are often ignored when decisions are made for them, and family members are often unaware of tests that are being ordered and why they are necessary. 

Failure to communicate is now seen as a major barrier to successful treatment, and issues range from ineffective communication styles to refusal to talk with patients and family members. 

The two most common areas were problems occurred were unanswered phone calls and lack of response to questions. The study also found that those physicians who take the time to communicate consistently have better results.