Cause of cloudy water in Bucks County identified; water boil advisory remains in effect

John McDevitt
December 01, 2018 - 3:53 pm
Boiling water

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PHILADELPHIA (KYW Newsradio) -- The cause of the increased turbidity level at a water treatment plant serving parts of Lower Bucks County has been identified. But the boil water advisory remains in effect.

Pennsylvania American Water says mechanical control issues within the plant led the utility company to issue the advisory on Thursday to more than 12,000 customers in Yardley, Lower Makefield, and portions of Falls Township.

"We are working to complete repairs and to stabilize the treatment plant, but the boil water advisory will remain in effect for all of our customers," said spokesman Terry Maenza. "Unfortunately, until we can complete those repairs, we are unable to provide an estimate on when the advisory will be lifted."

READ: Bucks County residents work around boil-water advisory

In the meantime, customers can bring containers to fill from water tankers at five locations in the county.

"We are using one of our wells," Maenza explained. "The well is not connected or near the treatment plant where the issue originated, and the wells have treatment on them and we have DEP guidelines that we need to follow for using and filling water tankers."

More information is available at the Pennsylvania American Water website.