Changes in store this summer for SEPTA's city and regional commuters

Mark Aug. 1 and Sept. 1 on your calendar.

Mike DeNardo
July 16, 2018 - 12:20 pm
The first of SEPTA's new Regional Rail locomotives are going into service

Mike DeNardo | KYW Newsradio

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PHILADELPHIA (KYW Newsradio) — Regional rail riders have no doubt noticed the new turnstiles installed at Suburban Station and other rail stops. Now, they're going into service. The tap-and-go SEPTA Key fare card will soon be introduced on Regional Rail lines. Starting on Friday, July, 20, Zone 4 riders can begin buying monthly regional rail passes on the SEPTA Key — and those early adopters will be the first to use the Key card on the rails, starting on Aug. 1. 

SEPTA's Chief Officer for Revenue Operations, Leslie Hickman, says commuters are accepting the new procedure.

"It's an adjustment," Hickman said. "There has been very limited feedback with respect to any negativity or positivity. It's just: 'OK. If this is how I have to ride, this is how I have to ride.'"

Leslie Hickman, SEPTA's chief revenue operations officer
Mike DeNardo/KYW Newsradio

Also on Aug. 1 on city buses, trolleys and subways, paper transfers are being eliminated. Riders who want to pay $1 for the second leg of their trip will need to use the Key card, said Hickman.

"Customers who depend on transfers for their continuation of their ride — if they don't move to the Key card, they're going to be paying twice, frankly, what they need to pay for that ride."

Starting Sept. 1, a new SEPTA Key photo ID will replaces the paper card that seniors use to get free rides on city transit. 

As for tokens, sales have all but ended, but Hickman says SEPTA will keep accepting them until further notice.