Fees return for drivers doing online business with New Jersey’s MVC

David Madden
July 20, 2019 - 4:00 am
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TRENTON, NJ (KYW Newsradio) — Want to do business online with the New Jersey Motor Vehicle Commission?

It’ll cost you.

The former Christie administration had suspended what were called “convenience fees” as a way to keep crowds down at MVC offices across the state. New Jersey had $2.5 million a year set aside to pay for that.

When the Murphy administration took over, MVC chief administrator Sue Fulton found one small problem.

“There was no increase in usage of the online services,” she told KYW Newsradio.

That’s why she quietly allowed the suspension to expire back in April.

“At the time, somebody said should we do a survey,” she added, “and I said ‘You want to find out if most people would pay a buck not to have to go to the DMV? I think I can save you the time and trouble.’”

Sure enough, she says, there have been few complaints about what are now termed service fees ranging from 50 cents to $1.50. Those fees don’t go to the state, but the credit card companies.

The agency also tried a new approach to increase traffic on their web site by offer more services.

“Before this spring, you could not renew your driver license online or get a replacement license or registration online,” Fulton said. ”We have added those services.”

And she insists it is working.