SEPTA makes change to fare card as riders call for reduced minimums

Mike DeNardo
June 15, 2019 - 4:00 am

Holli Stephens | KYW Newsradio


PHILADELPHIA (KYW Newsradio) — The riders have spoken, and SEPTA listened. The transit agency says they are reducing the minimum amount you're able to load onto your Key fare card.   

If all you want to add to your SEPTA Key Travel Wallet is $1, now you can. 

SEPTA has reduced the minimum load amount from $5 to $1. 

It's the second time SEPTA has cut the minimum, since the SEPTA Key was introduced in 2016. 

Last year SEPTA lowered the minimum amount from $10 to $5.

This commuter, who didn't want to give her name, says it's the right move, for casual riders or those who may not always have $5.

Related: What to do if your SEPTA Key card is one of nearly 40,000 expiring in July

"You've got to do what works for the people who are using it,” they said. “And you have to try to be as inclusive as you can."

This rider at a City Hall station kiosk added $4 to her Travel Wallet, unaware that the minimum just dropped under $5.

“Honestly, I just realized I was trying to put $4 on there,” they explained. “And like, I just don't think it's fair if the ride is only, like, $2.50 you should be able to only put $2.50 on there. If that's what you have."

So, now she can. Right now the $1 load option is available at 12 stations along the Market-Franklford and Broad Street Lines. 

SEPTA says they are also aiming to have it at all El and Broad Street train stations by July 8.