Temple's Small Business Development Center helping small businesses recover from shutdown

Kim Glovas
July 14, 2020 - 8:59 pm
Susan Pilate

Kim Glovas/KYW Newsradio

PHILADELPHIA (KYW Newsradio) Small businesses that got sidetracked by the pandemic can get assistance thanks to Temple University’s Small Business Development Center. 

Susan Pilate, owner of the Pure Eco-Wellness Salon and Spa in Yardley, Bucks County, had to close her business for 3.5 months. She said the shutdown was hard to take, but she was able to reopen three weeks ago thanks to the Small Business Development Center.

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“I’m Italian. And I can’t hug people and serve beverages anymore, so I’m like, what am I going to do to make people feel nice again?” she said. 

Pilate started reaching out to every small business agency she could find, and said the people at Temple were a “beacon of hope” and helped in many ways, including with the design of the site, setting up her online store, as well as putting in the inventory all for free.


The development center received a grant from the CARES Act and is providing free services to small businesses to help them get back on their feet. 

Pilate is so impressed with the help she received, she wants to give back.

“Blessings came out of this terrible experience, and I’m just very grateful to them for it, to the point where, I would like to volunteer for that organization once I get things settled here,” she said. 

All of the services offered by the center are available free of charge to Pennsylvania small businesses. 

Other services being provided include: Review of revised restaurant layout in compliance with social distancing; review of website content, social media campaigns, pricing strategies; review of health and safety guidelines; review of personnel retention strategies, new revenue sources, operating cost controls, event operations plans.