Watchdog group wants grocery stores to do more in letting consumers know about food recalls

Hadas Kuznits
February 12, 2020 - 5:27 pm
A man holds up a sign that has information on food recall failures by grocery stores.

Hadas Kuznits/KYW Newsradio


PHILADELPHIA (KYW Newsradio) — A new report released Wednesday from a Philadelphia consumer watchdog group indicates grocery stores are not doing enough to let their customers know about consumer recalls.

The report on consumer food recall information was done by PennPIRG, and the group's Emma Horst-Martz explains they looked at the 26 largest grocery stores nationwide and found that the majority of them do not have publicly available food recall information either on their websites, in their stores or through customer service lines.

"The only stores that actually passed across the country were Target, Harris Teeter, Smith and Korger. So most of the grocery stores in Philadelphia don't actually have efficient recall notification policies," she said. 

Consumer watchdog associate Dylan Robb says acting promptly to food recalls is a health safety issue.

"In the GBS beef recall in 2018, one fourth of the cases in that outbreak came actually after the product was recalled," Robb said.

He recommends even if you're not looking for the discounts, you might want to sign up to a store's customer loyalty program for the notifications. 

Pediatrician Dr. Robin Brehn with Nemours DuPont Pediatrics says while it's important to be informed, most food recall complications tend to be mild.

"So the complications are much less common than having your garden variety stomach bug, but even a stomach bug that's preventable is pretty darn miserable," Brehn said. 

For more tips and information, visit the group's website here