Why is it taking so long to get a response to my unemployment claim in Pennsylvania?

KYW Newsradio Audio On-Demand
Tuesday, April 7th
More than a million unemployment claims have now been filed in Pennsylvania, the highest number in the state’s history.  More than half of those people are now receiving unemployment checks.  

Officials say they are throwing every resource they can to keep up but as KYW Newsradio's Kristen Johanson explains, there is still nearly a 2-week delay in processing.
00:01:24